Incident Response Services
Respond Faster. Recover Stronger.
Incident Response Services
A cybersecurity incident does not announce itself with a calendar invite. It arrives without warning, escalates rapidly, and demands decisions under pressure that have lasting operational, regulatory, and reputational consequences. 3R Infotech's Incident Response Services ensure you are never facing that pressure alone.
We offer both on-demand emergency response and structured retainer-based IR services, with defined SLAs, named response leads, and a proven methodology that has resolved hundreds of enterprise security incidents across India's most demanding regulatory environments.
< 2 hr
Retainer Response Activation
< 4 hr
On-demand Response Start
94%
Full Containment < 24 Hours
100%
CERT-In Compliant Reporting
IR Retainer — Be Ready Before the Incident
The single most impactful investment in incident response is preparation. Organisations with a retained IR partner respond 60% faster and experience significantly lower breach costs than those engaging IR teams reactively. Our retainer programme gives you:
- Named incident response lead with knowledge of your environment
- Guaranteed response SLAs: 2-hour activation, 4-hour remote engagement
- Pre-authorised access and forensic tooling deployed in advance
- Quarterly tabletop exercises and IR plan reviews
- 24/7 emergency hotline access for retainer clients
- Annual threat assessment and control validation
- Annual unused hours rollover option
Ransomware Response Specialisation
Ransomware incidents require specialised expertise: technical forensics, backup validation, decryption assessment, and negotiation advisory — all while managing operational continuity. Our ransomware response team has resolved major ransomware incidents across banking, manufacturing, healthcare, and government sectors.
- Initial blast radius assessment and network isolation
- Backup integrity verification and recovery path assessment
- Ransomware variant identification and decryption feasibility analysis
- Negotiation advisory (where law permits and business necessity requires)
- Decryption, restoration, and post-recovery hardening
- Regulatory notifications and cyber insurance claim support
IR Preparedness Services
The best incident response is the one you never need to activate. Our preparedness services build your organisation's resilience before an incident occurs:
